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TERMS & CONDITIONS

These general conditions are intended to define the rights and obligations of the parties in connection with the sale of its online sites through the company :
BODYCAA Ltd.
Suite 2611, Office Tower Langham Place,
8 Argyle Street,
Mong Kok, Kowloon
HONG KONG

Hereinafter referred to as the "SELLER"

of products exclusively for consumers Buyers and unprofessional.

Hereinafter referred to as the "CLIENT"

The SELLER reserves the right to adapt or modify at any time the present conditions of sale. In case of modification, it will be applied to each order the general terms and conditions in force at the date of the order.
Any order under a product appearing in the online store sites’ SELLER requires consultation and prior acceptance of these general conditions of sale. The click validating the order implies full acceptance of these.
The click has got value of "digital signature".
The company « BODYCAA Ltd » is represented fiscally by the companies :

NVOTE GROUP sl
Polígon Industrial de la Seu d’Urgell
Carrer F, Parcela 16 - B
25700 La Seu d’Urgell - España
N° de TVA Intracommunautaire : ESB25755182

NVOTF GROUP sarl.
8 Rue De La fosse Chenevière
51390 GUEUX - FRANCE
N° de TVA Intracommunautaire : FR 20 515 060 820

Order Confirmation

The contractual information will be confirmed via e-mail to the address indicated by the CLIENT in the order.

Proof of the transaction

The records stored in the computer systems of the SELLER’s company under reasonable conditions of safety are considered proof of communications, orders and payments between the parties.
The filing of purchase orders and invoices is made on a reliable and durable medium which can be produced as evidence.

Products information

All efforts have been made to ensure the accuracy of the information presented on the sites of the SELLER.
The SELLER or its suppliers are not responsible nevertheless for the consequences, incidental, special damages resulting from electronic transmission or the accuracy of the information transmitted even if the SELLER has been advised of the possibility of such damages. Names and brands and manufacturers are used only for identification purposes. Photos, descriptions and prices of products are not contractual.

Validity of the offer and the price of it

The prices listed in the catalog are priced in pounds taking into account the VAT applicable on the day of the order destination country. Any rate change will be reflected in the price of products or services.
The SELLER reserves the right to modify its prices at any time, except that the prices listed in the catalog on the day of the order shall be the only applicable to the CLIENT.

Prices quoted do not include the cost of order processing, transportation and delivery if they take place in the geographical areas set by the SELLER. These fees are listed in the order and always brought to the knowledge of the CLIENT before validation of the said order.

The products offered are those listed in the catalog published on the websites of the SELLER.
The SELLER shows on its website the products to sell with the features necessary to allow the potential CLIENT know before taking control of the essential characteristics of the products they wish to buy.
These products are offered within the limits of available stocks.
Photographs of the electronic catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to colors.

Payment

Payment is made by credit card on the secure server bank partner of the SELLER. This implies that no banking information concerning the CLIENT is transmitted via sites SELLER.
Payment by credit card is totally secure. Control of the CLIENT will be recorded and confirmed upon acceptance of payment by the bank.

Retention of property

The products remain the property of the SELLER until full payment of the order by the SELLER. However, from the receipt of the order by the customer, the risks of the delivered goods are transferred to the CLIENT.

Failure to Pay

The SELLER reserves the right to refuse to make a delivery or to honor any order from a CUSTOMER who has not fully paid or a previous order or with whom a payment dispute is being administered.

Product Warranty

The CLIENT may, prior to ordering, be aware on the site of the essential features of one or the products they wish to order. For all dietary supplements related to health, the CLIENT determines its choice as the basis of the essential characteristics of the products, taking into account the specificities that are personal. In this regard, the Customer acknowledges and confirms that the only judge of the suitability of the products in light of all cons-indications which may be personal as well as their compatibility with any other product or treatment that he would use it would be the object, so that the choice of the ordered products is made under their own responsibility. For this purpose, it is recalled that the products must not under any circumstances be considered to prevent or treat a disease. The Customer is not allowed to modify the treatments that were prescribed and he belongs to the assistance of counsel if he did not feel sufficiently informed.
Catalog products are complements/supplements dietary and can not in any way be considered as pharmaceuticals.
In any case, the SELLER does not claim therapeutic effects, his job is to help everyone keep in shape, beauty and well-being of healthy people by offering natural products. Anyone with any medical condition should refer to their pharmacist or doctor.

Deals offered by the site are valid within the limits of available stocks exclusive.
The SELLER may modify its products at any time, depending on the constraints of its supplies.
If the product received by the CLIENT is not conform to the product designated in the order, it will be replaced, depending on the wishes of the CLIENT. If the wishes of the CLIENT can not be performed within one month of the claim, or if replacement is not possible, the Customer shall have the option, either to return the product and get then refund the price of the product, or to retain the product and to be reimbursed a portion of the price.
In cases where one or more items are not available, the SELLER will contact the CUSTOMER by phone or e-mail to follow his instructions before confirming the order.

If a Customer has defined the number of products he has ordered to qualify for free delivery offered by the SELLER, the fact that the number of products actually delivered can bring down the number below the threshold of six bottles will not change the status of the delivery. This delivery will continue to be free for the CLIENT.

Terms of delivery

The products are delivered to the address indicated by the Customer on the order form and only on the geographic areas served by the SELLER.
The information provided by the CLIENT, during the order taking, commits this one. In case of error in the description of the address and phone number of the consignee, the SELLER could not be held responsible for the impossibility in which he could deliver the goods.

Products will in this case, after receiving the right information, be send again to the CLIENT at his expense.
All products leave the premises of the SELLER logistics in perfect condition. The CLIENT must notify the carrier (or factor) the slightest trace of shock (holes, traces of crushing, aso ..) on the package, and if necessary to refuse the package. An identical new product will be returned to the CLIENT for free.
The exchange of any product declared, a posteriori, damaged during transport, without any reservation has been issued on receipt of the package, can not be supported.
As in any expedition, it is possible to be delayed or that the product gets lost. In such a case, the SELLER will contact the carrier to start an investigation. Every effort is made, as long as necessary to find this package. If necessary, the SELLER will be reimbursed by the carrier and deliver a new package identical to its costs.
The SELLER disclaims any responsibility for the longer delivery times because of carrier, especially in case of loss of goods, bad weather or strikes.
Delivery times are only indicative and if they exceed thirty days from the date of order, the contract may be terminated and the CLIENT refunded.

To import all countries, the CUSTOMER is obliged to inform in advance about local regulations. Ordered products must comply with the legislation of the country of consumption. The SELLER disclaims any liability for any breach of this clause.
The SELLER shall in no case be held responsible for the shipment of products deemed illegal in the country of the CLIENT.

More, for deliveries outside UE, the CLIENT agrees to pay all taxes due on the importation of goods, customs duty, value added tax and other taxes payable under the laws of the country reception of the order.
All orders confirmed to SELLER are for the personal use of the CLIENT. The possible delays do not entitle the CUSTOMER to claim damages.

Delivery problem due to the carrier

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken product ...) must be indicated on the delivery form of'' reserve'' manuscript, accompanied by the signature of CLIENT.
The CLIENT must confirm this problem by sending the carrier within two (2) business days of the date of delivery by registered mail with return receipt stating such claims.
The CLIENT will inform the SELLER through the email “contact” at the bottom of the site.
Without this, the SELLER will not perform any exchange.

Delivery errors

The Customer must make to the SELLER, the day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to information given on the order form. Beyond this period, any claim will be rejected.
The formulation of this claim with the SELLER may be made directly by the Customer on the site of the SELLER by clicking on the "Customer Service" and fill in the form of its coordinates, N ° of its order, and the reason for return products.
To be accepted, any return must have prior approval of the SELLER and the awarding of a "Return Number". The products must be returned to the SELLER in their original packaging and in perfect condition with Recommended Package having within the "Return Number" at the logistics center that has designated him the SELLER.
In the absence of prior agreement, the award of a "Return Number" or if sent to any other address that the above, the goods will be returned to CLIENT postage due.
The shipping costs are the responsibility of the SELLER, except in cases where it would prove that the product does not match the original declaration made by the CLIENT in the right direction back.
Any claim not made in the rules defined above and within the time limits could not be taken into account and release the SELLER from any liability to the CLIENT.

Right of withdrawal

The right of withdrawal applies only to individuals.
The Customer has a period of seven (7) calendar days to return, at its expense, the products which do not suit him. This period starts from the date of receipt of the order of the CLIENT. All returns must be reported prior to the SELLER.
The formulation of this claim with the SELLER may be made directly by the Customer on the site of the SELLER by clicking on the "Customer Service" and fill in the form of its coordinates, N ° of its order, and the reason for return products.
To be accepted, any return must have prior approval of the SELLER and the awarding of a "Return Number". The products must be returned to the SELLER in their original packaging and in perfect condition with Recommended Package having within the "Return Number" at the logistics center that has designated him the SELLER.
The products accepted will be only the products returned in their entirety, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded, returned or exchanged.
Assuming the exercise of the right of withdrawal, the CLIENT has the option of requesting either a refund of monies paid, or exchange the product.
In the case of an exchange, the return will be at the expense of the CLIENT.
In case of exercising the right of withdrawal, the SELLER shall reimburse the CLIENT products order within fourteen days.

Rights to use

The use of trademarks on the sites of the SELLER is strictly prohibited.

Force majeure

Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Be considered a force majeure any compelling facts or circumstances, outside parties, unpredictable, inevitable, independent of the will of the parties and can not be prevented by them, despite all efforts reasonably possible.
The party affected by such circumstances shall notify the other within ten working days following the date on which it becomes aware.
Both parties will then, within three months, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts for more than a period of one month, these terms may be terminated by the injured party.
Explicitly, are considered force majeure or unforeseeable circumstances, the blocking of transport, earthquake, fire, storm, flood, lightning, stop telecommunication networks or difficulties specific to telecommunication networks to external customers.

No partial validation

If one or more provisions of these terms and conditions are hold to be not validated or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.

No Waiver

The fact that one of the parties does not rely on a breach by the other party to any of the obligations in the context of these terms and conditions can not be interpreted in the future as a claim to the obligation in question.

Jurisdiction

All orders placed through sites SELLER won the support of CLIENT, and without any limitation, the terms and conditions of the SELLER.
For all disputes concerning the execution of these general conditions, the courts of the headquarters of the SELLER shall have jurisdiction.
In case of dispute or claim, the CLIENT will apply primarily to the SELLER for an amicable solution.

Protection of personal data

All data assigned by the CLIENT are able to process orders.
The CLIENT has with the SELLER the right to correct, consultation, modification and deletion of data that he has provided.
This right may also be exercised online by clicking on the tab "Contact" and filling in the form.